Data export and eDiscovery for your organization
TL;DR
Every Pantheon account can request an export of its data from Settings, and we email when it is ready. For an organization, the questions are bigger: everything in the workspace, for a matter, in a format your counsel or review platform can load. Workspace-wide export, eDiscovery formats and matter productions are built for your deployment on request.
On this page
Account export, today
Any person can request an export of their Pantheon account data from Settings. The export is prepared in the background, and Pantheon emails when it is ready to download from inside the app. It is a person's own copy, available whenever they ask.
What organizations usually need
A firm responding to a regulator, a litigation hold or an internal investigation rarely needs one person's export. It needs the conversations of named people across a date range, with the files, in a format its review platform can load, and with a record of what was produced and when. Because Pantheon keeps records rather than erasing them (see records and retention), that material is there to produce.
Firms that already run an archive of record can take Pantheon's capture into it instead (see messaging capture for regulated teams), and produce from there with the tools they already use.
What is standard and what is on request
Standard means it is part of every Pantheon Enterprise deployment today. On request means we build it for your deployment once you ask, and support it from then on.
| Capability | Availability | What it means |
|---|---|---|
| Account export | Standard | Requested from Settings; emailed when ready. |
| Workspace-wide export | On request | Everything in your organization’s workspace. |
| Matter productions by person and date range | On request | With files and a record of what was produced. |
| eDiscovery load formats | On request | In the format your review platform expects. |
| Feed to your existing archive | On request | Produce from the archive you already run. |
Can we export everything in our workspace?
Account export is standard today. Workspace-wide export is built for your deployment on request.
Does Pantheon support eDiscovery?
eDiscovery formats and matter productions are on request. Pantheon keeps records rather than erasing them, so the material is there to produce.